Modern Furniture Warehouse

3.5 star rating Rating - based on 30 reviews & complaints
DA Stores, LLC (Modern Furniture Warehouse) is a furniture drop-shipping, wholesale, and retail company. Established in 2009, and headquartered in Vernon, California, the Company operates a network of online furniture retail stores  
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Modern Furniture Warehouse Categories
Furniture
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Customer Reviews, Ratings & Complaints
Complaint Posted 5/29/2014
SCAM SCAM SCAM
DO NOT ORDER FROM THIS PLACE. SCAM SCAM SCAM..they take your order, charge your card and never get back to you. I kept calling them and no one answers. When you chat they keep saying we will check with warehouse, no one gets back to you. Then the... Read More »
 
 
 
Review Posted 6/20/2013
Was concerned, but no reason to be
Honestly, we didn't see these reviews until after we'd placed our order for new patio furniture. It arrived damaged and it looked as though it received the damage while in transit (the box was damaged where the furniture was). At any rate, my husb... Read More »
 
 
 
Review Posted 4/3/2013
Worst experience ever! Horrible customer service!
Tis company has been a pain from the beginning, i purchased a sectional from their website in november, i have a very particular layout for my living room so i ordered a custom sectional, because it was custom it took me 3 months to get it, that w... Read More »
 
 
 
Review Posted 6/28/2012
Two purchases
I understand some customers have had bad experiences, but I can honestly say I've bought from Modern furniture Warehouse twice now and both times, it was smooth from start to finish. We recently renovated our back yard and for our anniversary, my... Read More »
 
 
 
Complaint Posted 6/27/2012
Terrible customer service - will never do business with them again!
On May 29 2012, I called DA Stores/Modern Furniture and made it clear to the sales associate, Lidia, that I had ordered a beautiful lacquered desk to accompany me on a move to Toronto Canada and explained that the piece must be delivered by the we... Read More »
 
 
 
Review Posted 6/18/2012
Modern Furn. Warehouse
we bought several things for our babys nursery and ever single thing arrived just as it was suposed to. the entire nursery has nothing but furn from this company.we didn't have any probs. Read More »
 
 
 
Complaint Posted 6/18/2012
Never again will i deal with Modern Furniture Warehouse.
I ordered a Cappicino Bookcase with sliding glass doors off Shop.com. I received a small 3 shelf Red bookcase no doors, about 1/2 the size. I called and they blamed it on Shop.com for having the wrong image, and told me they were out of the correc... Read More »
 
 
 
Review Posted 6/6/2012
Remarkable Service and Products
i haven't fallen into the "buy everything online" lifestyle, but i did take a leap of faith with modern furniture warehouse because i couldn't find another platform bed even close to the one i wanted on their website. free delivery and it arrived... Read More »
 
 
 
Review Posted 9/17/2011
Review 9/17/2011
I didn’t know that the company has such wide range of authentic and contemporary furniture in its shelf. When I was ordering few of them, I only intended to buy an office chairs and tables for main office. But, when I looked in to their store, was... Read More »
 
 
 
Review Posted 8/31/2011
Review 8/31/2011
I chose few of the modern Italian furniture like C end table and Accent table to be delivered at my place. I was very happy with the deal and quality product and again I ordered some slipper chair and club chair that I urgently needed for home. It... Read More »
 
 
 
Review Posted 8/28/2011
Review 8/28/2011
There is hardly any time when you get good quality products along with great price and respected staff. I must admit that when I ordered my book cases and wall mount shelf, I was not sure of their quality and staff service. But now when the things... Read More »
 
 
 
Review Posted 8/25/2011
Review 8/25/2011
I didn’t know that the company has such wide range of authentic and contemporary furniture in its shelf. When I was ordering few of them, I only intended to buy an office chairs and tables for main office. But, when I looked in to their store, was... Read More »
 
 
 
Review Posted 8/25/2011
Review 8/25/2011
When I got in to website of this company, I thought it to be just like any other website selling modern furniture. But when I ordered my set of furniture, I saw the difference. I am happy with my set of sofa and table that I asked for and I am eve... Read More »
 
 
 
Review Posted 8/3/2011
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Review 8/3/2011
i ordered bedroom set and dining set for our new hour, delivery took 2 weeks and one of the pieces from sectional sofa was damaged. we reported to da stores and repalcement piece was shipped but it took da stores 4 days to process it. i advice com... Read More »
 
 
Business's response - on 8/6/2011
Thank you for your feedback. Timely shipments are our goal and we are always improving. Your comments are motivation to continually improve. Read More »
 
Complaint Posted 8/3/2011
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Review 8/3/2011
Worst company ever - borderline criminal. they take forever are slow to respond. they sent me a sectionall which was completely busted and its been 3 weeks and they still havent shipped out the replacement.. that too they say it will take 4 weeks... Read More »
 
 
Business's response - on 8/6/2011
Customer was provided a discount and white glove service for replacement. Customer was upset due to transit time of white glove delivery. White Glove transit time is clearly listed our site as: White Glove: Delivery usually takes between 1 and 4... Read More »
 
Review Posted 6/22/2011
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Review 6/22/2011
I ordered dining set and curio. Table was delivered i good condition and unfortunately curios glass was lost, reported to DA Stores. Issue was resolved within 2 weeks i advice company to try resolve issues faster Read More »
 
 
Business's response - on 8/6/2011
Thank you for your feedback. Processing replacement orders is a high priority. We will continue to improve and process in a more timely manner. Read More »
 
Review Posted 6/18/2011
Review 6/18/2011
I ordered bedroom sets and dining set fro DA Stores, shipping took over 3 weeks and customer service was very helpful and informative. I would advice DA Stores to provide more information about shipping and delivery time Read More »
 
 
 
Review Posted 6/16/2011
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Review 6/16/2011
We ordered 2 custom made sofa sets. Delivery time took a little bit over 8 weeks, nice product and good quality. However delivery time could be faster Read More »
 
 
Business's response - on 8/6/2011
Special Orders take 6 to 10 weeks to be received from production in order to ship directly to customer. Customers are advised in advance the item is a special order and of shipping timeframe and all customers are required to sign and confirm order... Read More »
 
Review Posted 3/16/2011
Review 3/16/2011
I outdoor modern sofa set, received in good condition, However i would advice company to provide more information about shipping, we received 2 pallets and many boxes. If i knew that i can upgrade to inside delivery i would order it Read More »
 
 
 
Complaint Posted 3/15/2011
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Review 3/15/2011
Online shoppers beware! This is the worst company I have ever dealt with. They do not follow up, or follow through on orders. The only time they contacted me was to get my credit card number (they claim did not keep on file). I ordered a sofa and... Read More »
 
 
Business's response - on 3/16/2011
We informed customer they coffee tables is special order> unfortunately there was delay and we advice that we can refund customer, refund was made right away Read More »
 
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Additional Business Information
Hours   8am - 9pm PST Mon thru Fri and 9am - 5pm PST Sat-Sun Phone   (866) 838-8710 Address   6047 Malburg Way
Vernon, CA 90058
Website   http://www.modernfurniturewarehouse.com Email   sales@dastores.net
Contact   Marie Thomas Other  
 
 
 
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