jmpreston's review of Add2Net, Inc.

Add2Net, Inc.

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Customer Reviews & Ratings
Complaint Posted 3/12/2008
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Review 3/12/2008
I was only with them for a couple of months (1/08 to 2/08) but it was a horrible tech support experience. I'm spoiled with about 7 years of great support at Crystaltech.com but they are Windows only and I needed LAMP. I wish I saw these reviews before I signed up with LunarPages. The negative reviews about service reflect my experience also - nothing to add. I did find that their servers worked fine. Now I'm trying to get a refund of the setup fee for a second account I signed up for but they didn't set it up for over a week after I started demanding a refund for not setting me up! Void this business. - jim Santa Clara, CA
 
 
Business's response - by ChadRon 2/26/2010
Hello Jim, Unfortunately I was not available when this issue occurred for you. Our policies and procedures have had many reviews and changes since this time. I know this does not correct the issue you had 2 years ago; however, if in the future you find yourself shopping for internet services, that you take a look at our improved services. I would like to apologize for the inconveniences you experienced with us previously. Greg Keil Customer Service Manager Lunarpages Web Hosting
 
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Additional Business Information
Hours   Phone   (714) 521-8150 Address   1360 North Hancock Street
Anaheim, CA 92807
Website   http://www.lunarpages.com Email   chad.riddle@lunarpages.com
Contact   Chad Riddle Other  
 
 
 
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