A G.'s review of LA Police Gear, Inc.

LA Police Gear, Inc.

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Complaint Posted 11/25/2017
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Return Policy needs revamping
Recently purchased boots from LAPG. When I tried them on they didn't fit, which I figured was no problem because 100% on online stores would have free returns back to their stores. Well this is the only online store which will not offer a free return. To be able to send the items back, that means I have to dig back into my wallet and spend more money on a product I am no longer happy with. Most shipping with the weight of products will cost you a ton of money for it to be shipped. When it came to customer service they were unable to help me, nor did it seem like they wanted to. They just referred me to their "return policy", and then ignored me and no longer responded to my e-mails. If I were you, look else were for an online website to purchase items. Thanks for looking out for Law Enforcement.
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:00 AM- 4:30 PM PST Order On-Line 24/7 www.lapolicegear.com Phone   (866) 793-1911 Address   28022 Industry Drive
Valencia, CA 91355
Website   http://www.lapolicegear.com Email   michelle@lapolicegear.com
Contact   Customer Service Other  
 
 
 
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