Jason H.'s review of Price Point

Price Point

Preferred Members
Elizabeth Shutters
4.8 star rating 0 miles
5.0 star rating 0 miles
My Garage Door Repairman - Plano, TX
5.0 star rating 0 miles
4.8 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 2/11/2011
. 1
. 0
Review 2/11/2011
Terrible customer service:

I placed an order with this company a few days ago that I cancelled the same day because I found something cheaper. I specifically spoke with a manager in which he told me the order was cancelled. After this, I placed a second order with this same company.

Come today, I check my account and it's negative. The order that I was told was cancelled came out of my checking account. I immediately contacted the company, in which they accepted ZERO responsibility. They kept explaining to me about transaction times, etc. OK, I understand that, but why did your management tell me it was completely cancelled and then 3 or 4 days later the money gets taken out of my account? And if it was cancelled, why is the package still being sent?

The person I spoke to tried telling me that I needed to accept some of the blame! Seriously? Gain some humility. MY ORDER WAS CANCELLED! This situation shouldn't even be happening.

Now, I have 3 (and more on the way) overdraft fees of $39.50 that the company is unwilling to refund, and I have a charge of $247.02 that will not be refunded to me until I receive this package and send it back!

So here I go begging someone for some money to put my account into good standing.

I will NEVER do business with these people again.
 
 
 
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (800) 774-2376 Address   1442 West 135th Street
Gardena, CA 90249
Website   http://www.pricepoint.com Email   magally@pricepoint.com
Contact   Magally Gomez Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.